Harris Paws

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Privacy Policy

This privacy policy sets out how Harris Paws uses and protects any information that you give us when you use this website.

Harris Paws is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Harris Paws may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23rd January 2018.

What we collect

We may collect the following information:

Your name
Contact information including email address
Other information relevant to the services we offer
Details about your pet and your home access (if you become a customer)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Any enquiry made via e-mail will be stored on e-mail for 6 months after your initial enquiry and then deleted, please click here to view the privacy policy of our e-mail service provider.

When you become a customer your details and your pet information is entered onto a secure database, if at any time you wish for your data to be deleted please do not hesitate to contact us by e-mailing info@harrispaws.co.uk . Alternatively, a year after you stop using us all data (other than that required by HMRC) will be deleted. To view the privacy policy of our database host please click here

If you become a customer we may from time to time use your information to contact you for important information about our service.

Telephone numbers will be stored on mobile phones, which are password protected.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@harrispaws.co.uk

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to info@harrispaws.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@harrispaws.co.uk. We will promptly correct any information found to be incorrect.